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AI-Responder for HostAway is a Chrome extension that uses artificial intelligence (AI) to help hosts save time when responding to guest inquiries. It draws on three sources of information to generate AI-powered responses: a property-specific knowledge document of up to 800 words, guest data such as reservation details, and previous chat history to ensure continuity of the conversation. In tests, AI responses had a quality score of 4 or 5 in 88.2% of cases, meaning that they typically require little to no editing. During the beta period, the extension is available with a 14-day free trial and a lifetime price lock of $49/month/listing. AI-Responder for HostAway is built by hosts for hosts, to provide a convenient and cost-effective solution for automating guest communication.
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