Menu
Generated by ChatGPT
Gladly’s new AI and automation platform, Sidekick, revolutionizes customer service by enabling personalized self-service. Sidekick works together with Gladly Hero, their people-centered platform for agent-assisted customer service. The platform was developed after acquiring Thankful, an AI and automation solution for customer self-service. This acquisition has allowed Gladly to bring AI and automation to the forefront of customer service.Unlike AI solutions lacking a deep customer focus, Sidekick aims to engage and care for customers rather than deflecting them. It recognizes that AI needs to be applied with an understanding of a brand’s unique needs, voice, and content to avoid frustrating customers. Gladly believes that to build customer loyalty, customer service must be both people-centered and AI-powered.Sidekick utilizes generative AI and no-code automation to provide scaled and personalized customer self-service through Self Service Threads. It goes beyond answering common customer service questions and can execute transactions like managing returns or processing exchanges. Sidekick aims to resolve customer issues rather than just responding to them, ensuring a smooth and positive experience.Real-life examples of Sidekick’s application include Crate & Barrel streamlining routine requests like returns or exchanges and matching customers to specific service agents based on live context. Bombas reduces the workload on their Customer Happiness Team by enabling customers to self-service basic tasks and questions.Gladly’s mission is to empower businesses to deliver radically personal experiences, putting the customer at the center of everything they do. With investments in generative AI and the acquisition of Thankful, Sidekick embodies their commitment to this mission.
Streamline customer service with AI chatbots.
Optimized customer support assistance.
Automated tendering and enhanced responses via data.
Multilingual Customer Support & Sales Chatbot
Delivering richer customer experiences with AI-powered automations.
Personalized chatbot for real-time website support.
Customizable chatbot automating FAQs, capturing leads.
Sales chatbot that closes deals and supports customers.
Boosted customer support via chatbot.
Customer support & lead gen for websites.
AI-powered chatbots for superior customer service
Empower Your Business with AI-Powered Sales, Support, and Success
Conversational customer support chatbot.
Automated chat customer support
24/7 customer support with non-human agents.
E-commerce and support chatbot for websites.
Revolutionize customer satisfaction with Luna's AI-powered solutions.
Help more users succeed with our AI-powered toolkit.
Chat automation platform for customer support and sales.
Streamlined communication management for your business!
Automated customer support through language modeling.
Customer support chatbot with human handoff.
Customer service chatbots with enhanced capabilities.
Chatbot for instant customer support on websites.
Automated chatbot for small business customer support.
Automated sales data analysis software.
Provide 24/7 live customer support with our AI chatbot.
Engaged customer retention via interactive chat support.
Delight your customers with the world's most accurate & capable generative AI-based chatbot.
Efficient customer service through chatbot interface.
Enhanced chatbot for efficient customer support.
Customer support and omnichannel communication platform
Transform your customer support with AI-powered seamless integration.
Customer support chatbot for businesses.
Your Futuristic 24/7 Customer Support Solution
Instant answers for any question in your Slack, help desk and more
Customer engagement platform for support and sales.
Automated customer support and employee interaction.
The ultimate AI-powered support tool, providing customer self-service portals and omnichannel chats.
Customized chatbot for customer support.
Help Center creation and embedding for websites.
Efficient resolution of customer support tickets.
Customer support chatbot.
Omnichannel knowledge boosts customer engagement.
WhatsApp bots for customer support and engagement.
Empower your website with custom chatbots!
Automated eCommerce customer support.
Website chatbot for customer support & engagement.
Create your own ChatGPT powered assistant for customer support.
Automated customer support.
Streamline your customer support with BoldDesk.
Automated text and call interactions with analytics.
Customer support chatbot for businesses (24/7).
Providing conversational AI for customer support automation.
Enhanced website engagement with real-time chatbot.
Customer support chatbot solution.
Customer support chatbot interface.
Enhance interactions, improve service, boost sales.
Improved eCommerce customer support and chat solution.
Improved website customer experience via chatbot.
Improved Customer Support Solution.
Instant customer support chat assistant.
Automated interactions on websites.
Optimized customer support and ticket management.
Website chatbot for customer support
Automated chatbot for website customer service.
Efficient personalized support automation and chatbot.
Customized site chatbot for customer assistance.
Live chat providing automated sales and support.
Cognitive support and self-service platform.
Website widget automates customer support.
Improved customer support using chatbots. [0]
Output: Text summarization for news articles.
Automated interaction via virtual assistant platform.
Real-Time Guidance Platform for Contact Centers powered by AI
Platform for automating customer support workflows.
Provides sales and customer support assistance.
Around-the-clock multilingual inquiry chatbot.
Automate customer service with AI-driven platform.
Centralize, personalize, automate, and measure ecommerce customer support.
Automating customer inquiries with a chatbot.
Turn your website visitors into customers with our AI chatbots.
Improved customer support via automated chatbot.
Custom chatbot builder for website and WhatsApp support.
Reduce support volumes and increase customer satisfaction with AI bot.
Automated support ticket resolution.
Shopify support: fewer tickets, instant responses.
Customer support chatbot creation.
Automated platform for customer service and support.
24/7 conversational customer support
Efficient, personalized customer support.
Customer service chatbots for websites.
All-In-One AI Customer Service for E-Commerce
Revolutionize your customer engagement with our AI-based chatbot.
Streamlining customer support processes.
Improved customer support through messaging assistance.
Efficiently manage and resolve customer support tickets.
All-in-One CRM and Customer Support Solution on Autopilot
24/7 virtual assistant for customer support
Automated customer support email replies with chatbot
Customer support
Unlock the Power of AI to Automate Your Customer Support.
Custom chatbots for customer support
Automatically engage visitors and boost conversions 24/7.
Chatbot for improved customer service and sales.
Enhanced support chatbots automate engagement.
Automated Q&A chatbot interacts with website visitors.
Improved customer support via smart advice.
Self-customized assistant for customer support.
Improved customer support through messaging assistance.
Customer support and assistance for financial sector.
Indonesian business chatbot automates customer service.
Chatbot for customer communication and support.
Seamless chatbot for customer support on websites
Construct chatbots for websites with cloud.
Interactive chatbot for customer service.
Revolutionize customer support with AI-enabled knowledge base.
Lightning-fast customer support and effortless self-service.
Website chatbot for sales and support.
Real-time support & sales via messaging platforms.
Proactive issue addressing for improved support
Revolutionize customer support with AI technology.
Personalized customer ticket resolution via chatbot.
Provide multichannel customer service from a single app.
Transform your customer support with AI chatbot Wizbot.
Improved finance engagement w/ advanced tech.
Customer support enhancement through conversation.
Chatbot for customer support.
Sales and waitlist chat agent for customer support
Customer support and chat solution + for businesses
Delight your customers with the world's most accurate & capable generative AI-based chatbot.
Instant, accurate customer support via chat
Autonomous customer service chatbot platform.
Improved customer support
Website engagement chatbot for customer support.
Enhanced customer support with customizable chatbot.
Customer support
Enhanced chatbot for supporting customers.
Enhanced chat support with generated responses.
Human-like customer support platform.
Personalized chatbot for customer support responses.
Automated customer support and analysis.
Deliver exceptional customer service with AI
Automated customer support message drafting.
Customizable chatbots with real-time responses builder.
Customizable chatbot for customer support.
Enhanced chat customer support solution.
Unify CX across your customer touchpoints.
Engagement & content discovery via conversations
Created a chatbot for engaging customers.
Personalizes email responses to boost customer service.
Notion knowledge base chatbot for customer support.
Fast and accurate technical support through chatbot.
Enhanced customer support chat
Improves customer support efficiency.
Enhanced communication, optimized engagement.
Automated support for efficient customer response.
Business support and chat solution.
100% Free Live Chat Software for your website.
Automated eCommerce customer support.
Personalized customer support & Q&A chatbot
SaaS product support widget for customer chats.
Automated support & onboarding improvement.
Unlock customer loyalty with AI-driven service.
Chatbot for navigating and answering website inquiries.
Speeds up ticket resolution with smart support.
Website chatbot engages via natural language.
Streamlined communication management for your business!
Chatbot for customer support
Analyzes help articles to suggest support improvements.
Enhanced customer support chatbot.
Automated low-code CX for customer service.
Seamless customer chat experience for HubSpot CRM.
Automated empathetic customer support operations.
Chatbot for customer support.
Automated multilingual Q&A customer support.
Enable webpage comms for e-comm, research, ed.
Chatbot for supporting customers.
Scale your customer service with AI-powered automation.
AI chatbot that knows your business
Virtual coaching assistant.
Improve support with answers, email help, docs, chatbot
Automated customer support for common queries.
Drive sales and improve customer support with a personalized chatbot.
Automated and efficient customer support.
Automated customer support via chat and search.
Improved small business customer service.
Assisted platform for customer service and support.
Improved customer support with a chatbot
Kodora is a proudly sovereign end-to-end AI technology and advisory firm. We provide AI services relating to AI strategy and adoption, risk and security, and AI technology development and implementation. At Kodora we can also manage your AI capability on your behalf.
Copyright © 2024 KODORA PTY LTD. All rights reserved. Privacy Policy